Ed Wolak, Chairman of the Board
Ed Wolak is the President and Chief Executive Officer of the Wolak Group, an independent franchisee network that owns and operates over 85 Dunkin’ Donuts restaurants in Maine, New Hampshire, and New York.
Ed founded the Wolak Group in 1975 after purchasing his first Dunkin’ Donuts restaurant in Portland, Maine. He has over 45 years of experience in the business going back to 1967, when he worked as a porter and later became a donut baker. Ed also has extensive experience as a developer of commercial real estate.
Some of Ed’s past and current elected positions include: member of the Brand Advisory Council for Dunkin’ Brands; Co-Chairman of the Dunkin’ Donuts Development Advisory Steering Committee; Chairman of the Southern Maine Franchise Owner District Council; and Northeast Dunkin’ Donuts Advisory Council delegate. He also has been honored to receive numerous awards including the Dunkin’ Brands Retail Excellence Award for 2000, the Dunkin’ Brands Developer of the Year Award for 2010, and recently the Maine Institute for Family-Owned Business Community Service Award for 2013.
In 1974, Ed earned a B.S. in Business Management, and a minor in Finance, at Southern New Hampshire University.
Jim Coen, Member of the Board of Directors
Jim has over 30 years of experience in franchising. He has worked on both sides with franchisees and franchisors.
Since 2008, Jim has served as President of the Dunkin’ Donuts Independent Franchise Owners, an association of Dunkin’ Donuts Franchise Owners that own and operate over 2600 Dunkin’ Donuts shops in the US, his term expired on November 30, 2012 and Jim chose not to renew.
Jim also served as the Vice Chairman of the Coalition of Franchisee Associations (CFA), from 2009 – 2011. The CFA brings together some of the largest independent franchisee associations to form an organization with a mission “to leverage the collective strengths of franchisee associations”.
From 2006 thru 2008, Jim was the Executive Director and Board Member of the New England Franchise Association (NEFA). NEFA is a franchise trade group that brings franchise executives, franchisees and vendors together to share ideas and best practices.
Jim is also the owner of Franchise Perfection a franchise consulting firm that specializes in helping franchisees and franchisors work together for the overall benefit of the brand.
David Walck, Government Relations Director
David Walck is a successful small business owner in Maine. Walck and his wife, Lee, purchased their first Dunkin’ Donuts in June of 1999 then opened four more in the Mid-Coast area and one in Richmond, VA. Through years of corporate and small business owner experience he has gained many disciplines including execution management, marketing, sales, profitability analyses, and new business development, among others.
He is also a member of the Wolak Group, Chairman of Mid-Maine CPL which produces product for 106 Dunkin’ Donut locations in Maine and New Hampshire and has been a Dunkin Brands Ad Committee member for over 10 years. He is currently Government Relations Director for Maine Franchise Owners Association. In 2003, he received the National Award of Retail Excellence from Dunkin’ Brands. Walck earned a BFA in Communications from the University of Oklahoma in 1970.
Charlotte Warren, Legislative Consultant
Charlotte Warren is the owner and principal consultant for C. Warren Consulting Services. Through her consulting business Warren provides grassroots support on policy campaigns, political and communications strategy guidance, and social media advocacy and training.
Charlotte Warren serves as Mayor of Hallowell, Maine. She was elected Mayor in November 2009, after serving as a City Councilor for eight years, as well as City Council President for two years. Warren is also a member of the Hallowell Food Bank Board of Directors.
Warren’s experience includes serving as the Associate Director for the Maine Women’s Lobby and the Maine Women’s Policy Center and as an Instructor at Kennebec Valley Community College.
Warren earned a Master of Science in Adult Education (M.S. in Ed.) from the University of Southern Maine and a Master of Social Work in Organizational & Community Practice (M.S.W.) from the University of New England.
Courtney O’Hara, MFOA Correspondent
Courtney O’Hara is a senior journalism student, focusing on print, at the New England School of Communications. She is currently the Managing Editor of The Spectator (NESCom’s online news source), and has produced, anchored, and reported for NESCom Connection (NESCom’s 30 minute newscast).
Courtney is also a current member of the student chapter of the Society of Professional Journalists. On top of her strong interviewing and reporting abilities, she has proficient skills in digital photography. Courtney has also managed high honors with a GPA of 3.7 and above all six semesters she has attended college.
When Courtney is not working or focusing hard on her studies, she enjoys keeping up with social media, baking, traveling, and dancing.